SHIPPING POLICY
Welcome to The Little Meow's Shipping Policy. This policy is designed to inform you about the shipping methods, costs, delivery times, and other important information related to shipping your orders from our online store. Our goal is to ensure a smooth and satisfactory shopping experience, and timely delivery is a key part of that goal.
Shipping Methods
We offer the following shipping methods:
• Free Shipping
• Or Shipping to be paid if other wise requested by consumer
Shipping Costs
The shipping cost depends on the shipping method chosen and the destination of the order. Below is a table detailing the shipping costs:
Shipping Method
Standard Shipping : FREE
Expedited Shipping : PER CUSTOMER REQUEST
Overnight Shipping : PER CUSTOMER REQUEST
DELIVERY TIMES:
Estimated delivery times are provided below. Please note that these are estimates only, and actual delivery times may vary.
• Standard Shipping: 5-7 business days {domestic}, 10-21 business days
{international)
• Expedited Shipping: 2-3 business days {domestic), 7-14 business days
{international)
• Overnight Shipping: 2business day {domestic}, 3-5 business days {international)
Order Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Restrictions
We currently do not ship to military addresses {APO/FPO). Additionally, there are certain locations where we cannot deliver due to restrictions. If your delivery address is located in a restricted area, you will be notified at checkout.
Tracking Your Order
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number{s). The tracking number will be active within 24 hours. You can track your order via the carrier's website by entering your tracking number.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer {tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
All item returns have to be returned postmarked within [15 days] of being purchased. Returned items need
to have their intact original labels and packaging, as well as remaining in new/unused condition. All products damaged (not while being shipped) are not liable for a refund.
To return unsatisfactory items, please contact our team at thelttlmeow@gmail.com to receive
your unique Return Merchandise Authorization number. Once you have it, replace the item in the original package, including the original label and proof of purchase/return form/other documents. once repackaged,
mail return merchandise to:
Little Meow Art Studio
Attn: Amanda Okeefe
46 Stevens Lane
Tabenacle, NJ 08088
• Remember that you are responsible for charges on return shipping. You should also save your
tracking number so you can check when your merchandise returns to us.
• Remember that you can use a prepaid shipping label included your package to return your
merchandise.
Refund Process
Once we have received your returned item and inspected its condition, your return or exchange will be
processed in 5-7 days. Please allow that amount of time for us to process your return or exchange
before contacting us on its status. Customers who paid with credit cards should allow 1 to 2 cycles for
their refund to show up on their statements.
[You will receive an email from us once your return finishes processing and your refund is on its way.]